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Pre-sale services
- Act as a good adviser and assistant of clients.
- Enable them to get rich and generous returns on their investments.
- Selecting equipment type.
- Designing and fabricating the products in accordance with the special requirements of the clients.
- Training technical personnel for our clients.
- Providing construction and technology consultations or working out proper construction schemes for those new, special or difficult projects.
Services provided during the sale
- Respect our clients.
- present the clients with ease, relaxation and a surprise.
- Devote ourselves to improve the total value of our clients.
- Checking products acceptance ahead of delivery.
- Introducing the Great Wall Heavy Industry service system to our clients.
After-sale services
- Improve the added value of our products, and let the clients free from the using troubles.
- Assisting the clients preparing for the first construction scheme.
- Installing and testing the equipments.
- Training the first-line operators on site.
- Examining the equipment regularly.
- Taking the initiatives to eliminate the failure(s) rapidly at site.
- Distributing the guarantee fittings door-to-door.
- Providing technical exchanging.
- Providing maintenance for big projects.
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